FAQ

Contact us now at 016-648 6729 .

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How do I get a tutor?

No. This service is FREE for you. We only charge the tutors for administration fees.

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Do I have to pay for matching service(Parents/Students)?

You can choose the tuition location as well as the time. It can be anywhere to your convenience like your house, office, hostel etc.

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When and where is the tuition class?
Who are the tutors?

School teachers, experienced educators, lecturers, professional tutors, scholarship holders, high achievers and top scorers. The tutors are short-listed from the thousands applications we receive each month. You can request from us for a detailed tutor profile of the tutor before the 1st lesson.

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Yes. If you are not satisfied with the tutor, you can change the tutor without any charges. However, you need to pay the tuition fees for all tuition sessions given by the tutor unless the tutor agreed to provide free trial classes.

Can I change the tutor if I find that he or she is not suitable?

Firstly, we will call to confirm your request within 24 hours. Then, a suitable tutor will be short-listed within 2 working days. In other words, you can have a suitable tutor within 3 working days.

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How long does it take to get a tutor after submitting a request?

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